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Top industry award for family ice cream business

Sebastian Parker (left), Norman King (centre) and Angela Parker (right)Callestick Farm Cornish Dairy Ice Cream has just been awarded the British Retail Consortium Global Standard Issue 4 – one of the highest standards in food quality assurance.

This is the second year in a row that Callestick has been awarded the top BRC standard, which is considered the benchmark for best practice in the food industry. The BRC is the lead trade association for the UK retail industry.

Angela Parker, Callestick Farm Director, said: "This shows how far forward we are with quality assurance. We are constantly developing and carrying out market research and have created a comprehensive range – gaining the highest recognition for our 'flagship' product, Clotted Cream Vanilla, which has become a top seller in all sectors.

"And on the farm we practise good animal husbandry and land management in the same way as the generations before us. This not only produces the best possible milk, but also is important in sustaining healthy biodiversity and protecting the beautiful landscape of Cornwall."

Callestick, which is between Truro and Newquay, has been a family farm for more than 50 years and producing the finest Cornish ice cream for more than 15 years.

In 2002 Callestick received £58,000 of Objective One EAGGF (European Agricultural Guidance and Guarantee Fund) investment to develop barns to increase production and to buy equipment also some revenue for websites (TOTW). The modern facilities consist of an 1800 square ft factory and 1500 cubic ft cold store with the capability to produce over 5,000 litres of ice cream a day.

Since this expansion Callestick Farm has increased their turnover taking them to just below £1m this year. "It has been a particularly difficult trading year for many of us and is disappointing not to have broken the £1m barrier," comments Angela.

The company now employs 12 full time staff and seasonal extras. Customers include caterers in Cornwall – cafés, restaurants, bars, hotels etc and some seasonal beach locations – also all year round at the Hall for Cornwall and the Eden Project, independent grocers and delis and farm shops. Callestick Farm supplies businesses in the independent retail sector all over the country plus the larger corporate caterers.

More recently Callestick won a contract for the prestigious Ascot races and plans to expand in the area of event catering. Callestick also supplies the Royal Cornwall Hospital as part of the Cornwall NHS Food Programme, a highly successful project that has received Objective One investment and aims to source top quality local produce for hospital patients, staff and visitors.

For further information please contact Clare Morgan, Media Relations Manager for the Objective One Partnership. Tel: 01872 223439 / 07973 813647. Email:

The Objective One Programme for Cornwall and the Isles of Scilly has invested in the development of Callestick Farm Ice Cream through the European Agricultural Guidance and Guarantee Fund (EAGGF).


Editor's notes:

In 1998 the British Retail Consortium (BRC), responding to industry needs, developed and introduced the BRC Food Technical Standard to be used to evaluate manufacturers of retailers own brand food products. It is designed to be used as a pillar to help retailers and brand owners with their 'due diligence' defence, should they be subject to a prosecution by the enforcement authorities. Under EU food Law, retailers and brand owners have a legal responsibility for their brands.

In a short space of time, this Standard became invaluable to other organisations across the sector. It was and still is regarded as the benchmark for best practice in the food industry. This and its use outside the UK has seen it evolve into a Global Standard used not just to assess retailer suppliers, but as a framework upon which many companies have based their supplier assessment programmes and manufacture of some branded products.

The majority of UK, and many European and Global retailers, and brand owners will only consider business with suppliers who have gained certification to the appropriate BRC Global Standard.


Clare Morgan
Media Relations Manager
Objective One Partnership Office
Castle House
Pydar Street
Truro TR1 2UD
Mobile: 07973 813647
Telephone: 01872 223439

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